HP Deskjet 3000 Printer series - J310 - Status Lights

Status Lights

When the product is turned on, the on button light will be lit. When the product is
processing a job, the on light will be blinking. Additional blinking lights signal errors that
you can resolve. See below to learn about blinking lights and what to do.

Behavior

Solution

On light is blinking fast + Attention light is blinking fast

The output tray is closed, there is no
paper, or there is a paper jam.

Prepare the trays

, correctly

Load

media

, or

Clear a paper jam

. Then

select OK on the printer display to
continue.

On light is blinking fast + both cartridge lights are blinking
fast + Attention light is on

The cartridge door is open.
Close cartridge door. See

Prepare the

trays

for more information.

Both cartridges lights are blinking fast + Attention light is
on

The carriage is obstructed.
Open cartridge door and move the
carriage to the right to clear the
obstruction. Then select OK on the
printer display to continue. See

Clear

the print carriage

for more information.

One or both cartridge lights are on

The indicated cartridge is low on ink.
Replace the cartridge when print
quality is no longer acceptable.

One or both cartridge lights are blinking

Cartridges still have the tape on, are
not installed, incompatible or
defective.
Remove the pink tape if still on the
cartridges. Insert cartridges if missing
or insert compatible cartridges. See

Identify a defective cartridge

to identify

if only one cartridge is a defective

All lights are fast blinking

The printer is in an error state.
To exit the error state, reset the
product.

1.

Turn off the product.

2.

Unplug the power cord.

3.

Wait a minute, then plug the
power cord back in.

4.

Turn on the product.

Status Lights

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